Assisting a global financial institution with designing its merchant acquiring strategy
Define value-added services to offer merchants and end-customers across the value-chain
Prioritize different services, merchant industries and markets for growth
Identify partners
Evaluate and benchmark providers including gauging their interest in partnership
Engage with potential partners to scope feasible operating models
Challenge: Client hired KAE to to help it develop its merchant acquiring strategy ->
Client goal: Develop a comprehensive merchant acquiring strategy
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Sub - Saharan Africa, South Africa
Please note: the majority of our multi geographical research / interview effort is done in-house to ensure the highest quality of delivery
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SMEs and corporates
Competitors
Potential partners
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15 -20 stakeholder interviews to understand the client’s limitations and opportunities
Small merchant survey (100) to gauge market needs and behaviours
12 mid-large corporate interviews
Growth modelling, margin modelling
6-8 expert interviews to understand acquiring landscape
Partner identification, circa 10 partner interviews
Partner shortlisting calls
Desk research
Delivery findings and recommendations containing:
A report containing current landscape analysis, proposition development recommendations and strategy scenario analysis
Excel database with the analysis of the client’s current merchant acquiring business
Workshop
Impact for the client:
Client utilized KAE’s feedback in:
Mapping its strategy and partnerships as well as in the development of its offering